Insurance Manager & Fleet Services Specialist

About BNPP:

BNP Paribas is the European Union’s leading bank and key player in international banking. We operate in 63 countries and have nearly 183,000employees globally.

Our mission is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards. We offer secure, sound and innovative financial solutions to individuals, professional clients, corporates and institutional investors while striving to address the fundamental challenges of today with regard to the environment, local development and social inclusion.

About BNPP in the Nordics

BNP Paribas is the global bank with the strongest presence on the ground in the Nordic region. We have close to 900 employees based locally in the Nordics andoffer our clients a wide range of services through our business units; BNP Paribas Corporate and Institutional Banking, Arval, BNP Paribas Asset Management, Alfred Berg, BNP Paribas Cardif, BNP Paribas Factor, BNP Paribas Leasing Solutions, and BNP Paribas Personal Finance.

About Arval

Arval is one of the world’s leading players in fleet management and full-service leasing. With one of the leading Banks, BNP Paribas as stakeholders, more than 8,600 employees worldwide, and 30+ employees in the local Norwegian office in Oslo (Nydalen), we are a fast-growing international company. Based on an entrepreneurial and solution-oriented approach, Arval works towards a clear mission; To provide our customers with the most comprehensive leasing service possible.

Arval DNA:

Teamwork is essential at Arval. Together with your colleagues, you guard that customers are served in the most optimal way. By listening to our customers and providing them with the best solutions. You are helpful and capable to see matters from different angles.

You want to make the most of yourself and with that, you contribute to the organization’s success. You distinguish yourself by out of the box thinking and going the extra mile, for colleagues, customers, and other stakeholders. You have a mindset to challenge and are curious with the intention to improve. Besides that, you adapt quickly to a dynamic and fast changing (digital) environment. Concisely: together with your colleagues, you make sure that the organization keeps developing and growing to be ready for the future.

About this opportunity 

We are looking for our Insurance Manager & Fleet Services Specialist for a fixed term position for 9 month to cover a parental leave.  

Main scope of the role

It is the Insurance Manager’s mission to enhance our operations, organization and technical platforms related to Insurance topics. As a Fleet Services (Claims) Specialist you will reach efficiency by implementing local knowledge and experience together with group, proven best practices. You will also make sure that Arval clients and drivers gets the best possible service related to accident management. This is a fixed term position for 9 month to cover a parental leave. 

What you will do 

• Insurance Manager
  • Operational topics related to insurance of vehicles
  • Be the local resource on Insurance related topics
  • Keep databases and reporting up to date
  • Insurance pricing
  • Coordinate between Greenval and Arval
  • Participate in checking monthly controls

• Fleet Services Specialist (Claims Specialist)
  • Register damage cases in Dynamos
  • Steering towards body repair network
  • Coordination of short-term rentals with Arval’s suppliers related to repair
  • Approval of repair costs
  • Processing of invoices.
  • Daily support to colleagues.
  • In addition to above defined task, Fleet Services Specialist shall also perform other duties designated by the local management from time to time.

Relevant experience and requirements

• Experience with insurance and/or claims management
• Client oriented
• Proactive and structured.
• Be a team player.
• Good communicator
• Mature, dynamic, and self-motivated individual
•  Insurance and/or technical knowledge of body repair
• Good understanding/easiness to learn IT systems
• Precise and analytic 
• Norwegian and English speaking

Diversity Statement

As the Bank for a changing world, we truly believe that promoting diversity makes it better. We welcome all talents and empower them to prosper in an inclusive workplace. Join us and bring your full self to work with your own experience and identity!